Interview With Harrods – The World’s Most Desirable Gift List Service
At Harrod’s Weddings and Occasions, anything is possible…5 Star Weddings discovers some of the most extravagant presents available from the world’s most wanted gift list.
5 Star Weddings: A Harrods Gift List is one of the most discerning. Could you tell us what is involved in the service you offer?
Harrods ‘Weddings & Occasions offers a unique, enjoyable, stress-free way to manage a gift list. Our consultants have a wealth of product knowledge and will work with each client to compile a gift list that reflects their tastes and lifestyles.
We have an extensive range of products, from essential items for the kitchen to extraordinary works of art. Bespoke products can also be personalised with your design, monogram or favourite colours. In addition, our service is greatly enhanced through our ability to source products beyond those items on view.
Weddings & Occasions takes full responsibility for coordinating, administering, and delivering each gift list. Our team is trained to guide guests through the gift list, ensuring that they too, are delighted with their chosen gift. Alternatively, guests who prefer to browse the list in their own time may have the gift list sent to them by email, post or fax. This unique service offers each Client:
The professionalism that being a specialist in the business brings
The exceptional customer service that Harrods is renowned for
Expert advice from experienced Consultants
A personal consultant to oversee your gift list
An unrivalled gift selection
A complimentary gift bag which includes a De Bretts Wedding Guide
Complimentary ‘notification cards’ to enclose in your invitations to inform your guests of your gift list
Weekly updates of the gifts selected
Flexibility in the final purchasing of your gifts
An invitation for Champagne afternoon tea in the fine Georgian Restaurant at Harrods
Harrods Rewards card benefits
Delivery of your gifts Harrods can also assist with every other aspect of a wedding – from cakes and champagne to flowers, catering and organising a honeymoon. Harrods even have an in-house wedding planner.
5 Star Weddings: What gifts are currently proving to be most famous for this year?
Harrods: The most popular home products are Dualit toasters, Jura Coffee machines, Christofle cutlery, Hermes China and Baccarat Crystal; however, Honeymoons are becoming an increasingly popular option, and we are finding that men are becoming more involved in the process, injecting a bit of fun into the list with items such as Wii consoles, iPads and Panasonic 85” plasma screens which are exclusive to Harrods. Couples also use the newly renovated Harrods Wine Shop to start their wine cellars.
5 Star Weddings: What is the most extravagant gift you have experienced a couple receiving?
Harrods: Although not the most expensive gift, one of our couples had a Theodore Alexander art deco suit of armour on their list, which was a first! Other extravagant selections have included a baby grand piano, pre-historic fossils and a diamond-encrusted Vertu Phone.
Harrods: Unfortunately not. At Harrods, discretion is key.
5 Star Weddings: Couples are continuously looking to do something unique – are there any ways to be more creative with their gift lists?
Harrods: We encourage our clients to add items not usually allowed by more traditional services, such as unusual or bespoke furniture; holidays from Abercrombie & Kent; artworks from the Halcyon Gallery or beauty treatments from Urban Retreat. They can also opt to receive contributions towards more expensive items, allowing guests to give an amount of their choosing.
Harrods: An unrivalled personal service and gift selection. At Harrods, anything is possible!
5 Star Weddings: What three items would you add to a gift list and why?
Harrods: Bespoke, monogrammed Chanel luggage; A collection of vintage-inspired plates and tea cups, each from a different Wedgwood Pattern – something a bit more fun than a traditional china service; a fantastic experience – perhaps dining in my own home with a celebrity chef and I would want to share this with the friends that paid for it!
5 Star Weddings: What is the best thing about being Harrods Gift List Manager…and what is the worst?
Harrods: It is a privilege to share in the excitement and happiness of our Clients as they near their big day. We are dedicated to offering our Clients the ultimate in service through our trained team and our beautiful store, and an excitable email from a Client in response to an update is an absolute joy to receive. It is always tricky if events have to be cancelled or list closed due to unforeseen circumstances, but fortunately, that is very rare.
Harrods: We would love to have managed a gift list for Elton John and David Furnish – we imagine they would have chosen some fantastic and unusual things like a grand piano from the musical instruments department or a puppy!
5 Star Weddings: What, in your opinion, makes a 5 Star Wedding?
Harrods: An excellent Wedding Planner, we have one!