We had a 9 day stay booked to celebrate our 30th anniversary with friends this month, and Long Bay Beach Resort did not disappoint!
Many months before our stay, I was in touch with the resort several times to arrange shuttles, spa treatments, dinners, boat charters, etc. KAREMA AND KENESTER were very helpful! I always got prompt email responses and answers to every question!
We were shuttled from the airport in a lovely SUV, and the driver even made a pit stop so we could grab some snacks and drinks for our room! Our rental car was scheduled to be delivered the next day. Which leads me to my next point, the hotel assisted in arranging my rental car drop off and pick up! It was delivered to reception! My man AKIL made everything very easy!!
The room we booked was the beach side villa, and it is everything that you will hope for! The hot tub, the view, the big patio, amazing shower, everything! We had a mishap with a water leak on our first night that resulted in a minor slip and fall. Not only did AKIL comp our first night's stay, but he moved us the very next morning when we were out on charter! That's service!!
Next, we chartered an all day speed boat through the hotel, and it was perfect! They hotel took us and picked us up. The captain, BUZZ and first mate KES were outstanding! The seas were pretty choppy, but they were cautious with us. We had several places that we wanted to go, and they took us to as many as they could under the conditions!
One of the days, I organized a spa morning in my room for the wives. OKIZI from the spa organized everything! They came right to our villa, set up the beds, and got to work on us! It was perfection!
Another star of this staff is KUNTA!! He was our main shuttle driver taking us to dinners and back. He was like our personal tour guide! He was so awesome, even getting us special treatment at the restaurants he dropped us at. He was always available when we texted or called, and always waiting just when we were ready to be picked up!! He was great!!
The staff here is what makes this place so special! The rooms are great, the view is amazing, but the staff shines!! The beach bar and restaurant are lovely, but we didn't spend much time there. If there is a low spot, it's that. Maybe we are a little more fast paced, but a 30 minute wait for drinks at the dinner table is too long for us, especially with a nearly empty bar and dining room floor. The pool could use a few nice touches, too. It's quite lovely, good looking and a nice swim up bar. However, there is no music and the homes/rooms around the pool are quite gloomy. It doesn't give "island vacation" vibes. However, service and food was good!
Thank you to everyone at Long Bay Beach that helped make our anniversary so special! Your efforts are well noted!! XX